Returns & Exchanges
At Indique, we pride ourselves on providing premium quality hair extensions and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a seamless return and exchange process for items in their original, unaltered condition.
Return Process
- 1.Review Eligibility
Ensure your items are in their original packaging, with all security ties intact and the hair unused, within 30 days of the delivery date.
- 2.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 3.Ship the Product
Print your prepaid shipping label and securely package the items to prevent damage during transit to our quality control facility.
- 4.Quality Inspection & Refund
Once our experts verify the product's integrity, we will process your refund to the original payment method or ship your new exchange items within 5-7 business days.
